Out of an abundance of caution and to respect Governor Beshear's mandate, as of March 26th, 2020, face-to-face, in-person sessions will no longer be available. However, secure videoconference sessions will remain available. I have enabled a secure, HIPAA-compliant video conference application. Most insurance companies are honoring the Telehealth practices to support social distancing but you should contact your insurance company to verify coverage.
What is required? If you are interested in continuing sessions via Telehealth, the requirements for clients:
Desktop computer with a webcam, speakers, a 2.5 GHz processor, and 4 GB of RAM OR
Laptop computer with built-in webcam and speakers, a 2.5 GHz processor, and 4 GB of RAM OR
Tablet device with built-in webcam and speakers, OR
Smartphone with at least iOS 10 or Android 7.0
(Note: To use a smartphone, you must first download Telehealth by SimplePractice - available for iOS or Android in the app store.)
You will also need an internet connection that is at least 10mbps. For optimal results, a reliable, high-speed internet connection with a bandwidth of at least 10 mbps will minimize connection issues and provide the best quality.
Insure your webcam, speakers, and microphone are enabled.
How does it work?
First, let me know you are interested in implementing Telehealth services so that I can initiate the process.
You will need to complete the Telehealth consent form through the client portal. I will forward you a prompt for that form to be electronically sign through the portal.
If your tablet or computer meets the minimal requirements, than you do not need any additional app, software, or equipment. If you use your phone, you will need to download the Telehealth app by SimplePractice.
Ten minutes prior to your session, you will receive an email reminder with a link to "Join Video Call" for your unique appointment. Click that link at the appointment time and I will either be waiting or join the call momentarily.